At SparkCraft, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for fabrication services. By using our website or sharing your information with us, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information from you:

• Personal Details: Your name, phone number, email address, and location when you fill out our contact or quote forms.

• Project Information: Details about your fabrication requirements, site location, or custom design preferences.

• Website Usage Data: Non-personal data such as your IP address, browser type, and pages you visit — collected automatically for analytics and website improvement.

We only collect information that helps us serve you better and communicate effectively.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes or project details.

• Schedule site visits or fabrication work based on your request.

• Improve our website experience and service quality.

• Send updates, offers, or communication related to your project (only with your consent).

We do not sell, rent, or share your personal information with any third-party companies for marketing purposes.

3. Data Protection & Security

We value your trust and take data protection seriously.
All personal information shared with SparkCraft is stored securely and accessible only to authorized personnel.

We use standard security practices to protect your data against unauthorized access, alteration, or disclosure.
However, please note that no online transmission or storage system is 100% secure — we always strive to use the best possible measures to safeguard your information.

4. Cookies and Tracking

Our website may use cookies to enhance your browsing experience.
Cookies are small text files stored on your device to help us understand user behavior, website performance, and preferences.

You can choose to disable cookies in your browser settings, but certain features of our website may not function properly if cookies are turned off.

5. Third-Party Links

Our website may contain links to external websites for your convenience.
Please note that SparkCraft is not responsible for the content or privacy practices of these third-party sites.
We encourage you to review their privacy policies before sharing any personal information.

6. Data Retention

We retain your personal data only for as long as it is needed to fulfill the purpose it was collected for — such as completing your project or responding to your inquiry.
Afterward, your data is securely deleted or anonymized.

7. Your Rights

You have full control over your personal data.
You may request to:

• Access the information we hold about you

• Correct or update your personal details

• Ask us to delete your data from our records

To exercise these rights, simply contact us using the details provided below.

8. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices or for legal compliance.
Any updates will be posted on this page with the “Effective Date” updated accordingly.